Royal Flying Doctor Service
Supporting sustainable delivery of primary care services to people in rural and remote communities, the Royal Flying Doctor Service (RFDS) of Australia and other aerial transport services play a pivotal role in Australian healthcare.
Application of accreditation against various industry standards is applicable to numerous aspects of the services the RFDS offers, including the provision of aeromedical evacuations, primary and community health clinics, medical checks and remote consultations.
QIP understands that each RFDS is different, with its own objectives, challenges and goals. We are committed to working with the RFDS across each state and territory to coordinate and streamline varied accreditation programs, across multiple sites, services and patient needs.
Achievement of accreditation by the RFDS supports the strengthening of systems and processes, quality improvement initiatives and reassures their local community of their commitment to delivering high levels of safety and quality.
QIP has extensive experience in supporting RFDS' through accreditation. We are committed to providing personalised support, a range of education offerings and practical resources, and user-friendly software solutions to make the accreditation process a positive and quality focused experience.
Benefits of accreditation
Consumer confidence
Reassures patients and the local community of a health services’ commitment to deliver quality-focused services and care.
Reduce business risk
Allows for ongoing review, monitoring & improvement of systems, processes & culture; enabling risk management & mitigation.
Quality team
Educating and engaging a health service’s team in the process of quality improvement can build a culture of quality among staff.
Industry benchmark
Offers confidence to patients of the service delivery and care provided and can assist health services to meet regulatory requirements for funding incentives.
Quality improvement
Reflects a health service’s commitment to continuous quality improvements in systems, processes, policies, culture, risk management and staff management.
Enhanced services
Provides opportunities to identify areas for improvement and implement solutions to enhance patient care and service experiences.
How QIP supports organisations
Tailored support
QIP has trained QIP Client Liaison Teams on hand to answer any questions clients may have about their accreditation, certification or verification. With expert knowledge of each of the standards or frameworks, evidence requirements and the self-assessment process, QIP’s Client Liaison Teams provide clients with on-going advice throughout their cycle.
QIP’s accreditation hub
The QIP accreditation hub is an online platform tailored to each client’s individual accreditation timelines and framework requirements. It includes a personalised action plan, a resource library and a number of other features to support clients throughout their accreditation journey.
Access to AccreditationPro
QIP’s online self-assessment software, known as AccreditationPro, streamlines accreditation preparation by helping clients determine their organisation’s compliance with an applicable set of Standards.
Access to online resources and education
QIP’s online Education and Resource Library, provides clients with access to a range of practical, informative and customisable resources to support organisations in complying with the relevant industry Standards.
Regular news and e-newsletters
Stay up-to-date with industry and organisational news, helpful tips and your standards information with QIP communications including periodical e-newsletters advising of any changes to processes, systems, standards or evidence requirements are released.
Highly trained assessment teams
QIP’s Assessors are highly trained and qualified peer assessors who work across the Australian health, community and human services sectors. Our team will share their knowledge and support organisations through the accreditation assessment.
Celebrating the achievement of accreditation
Achieving QIP accreditation takes dedication, team work and a commitment to continuous quality improvement. When organisations achieve their accredited, certificated or verified status, they are provided with their own 'Promotional Toolkit' filled with a number of materials to celebrate and promote this achievement.
The QIP Accredited Symbol is one way consumers and local community can be reassured that an organisation has been recognised for their commitment to delivering a safe and quality-focused service.
Become part of our online community
Join us on social media to celebrate organisation achievements made within the health, community and human services sectors and to be kept up-to-date with the latest industry news and events, including QIP and AGPAL updates.
